Our Guarantee
Our Guarantee to You - 100% Satisfaction
Here at Haiku Sofa Designs we take customer satisfaction seriously. Your satisfaction is 100% guaranteed, or your money back. From our Toll-Free Live Customer Support, to a dedicated Customer Satisfaction Department, to our Secure Internet Shopping Environment, we go to every length to ensure your satisfaction when shopping with us.
Haiku Sofa Designs guarantees each customer's complete satisfaction. Any order can be canceled up until the time of shipment for no charge. Once an order has been shipped, any order can be returned within 30 days for a full refund of the original purchase price less the shipping fee. Please see our Shipping Information Page for more information.
Rest Easy with Haiku Sofa Designs.
Privacy
Haiku Sofa Designs respects your privacy. We NEVER share, sell, or exchange any of your private information, email addresses, or purchase records with anyone. Period. It is that simple.
We use the latest SSL secure socket layers and sophisticated, encrypted data management. Our site is monitored daily by several independent security firms to test and confirm that the site is secure. In addition, Credit Card information and numbers are only kept until the order is processed, filled, and completed. All Credit Card information is then automatically erased, preventing any unauthorized use or data theft.
We use a 4-step Credit Card verification policy for Visa, MasterCard, and American Express to insure your credit information is secure and properly authorized. This is the most secure system available in the industry.
Rest Easy and Secure when shopping with Haiku Sofa Designs. If you have any questions or need other information about all "the small print", please contact us, at 1-800-736-7614.